Seller wants me to cancel the order. Hi, so I ordered a bunch of controllers on Aliexpress, and the seller just messaged me this: "Dear friend, Thanks for your order. We are so sorry to tell you that our people found the item has defects,so we have to send them back to supplier for further testing. In order to save your time and rights,weWoke up today to find emails from Aliexpress about making a judgement (valid, full refund), and a reply from the seller: "My friend, the goods will take time to transport, but your dispute will end soon, the dispute will be refunded to you once the end of the dispute, so that our goods are sent to you, and a refund to you, not fair to us, so 1 it's a scammers nest 2 they scam you 3 they should be outlawed because scam 4 use paypal, because you get scammed 5 website is rigged to play hooky 6 IT'S A SCAM 7 SELLERS SCAM 8 ALIEXPRESS ALSO SCAMS 9 DON'T BUY BECAUSE SCAM 10 USE EBAY INSTEAD. 1. thx2112.
In any case the money will arrive automatically to our account once we make the refund or request the cancellation. First we will receive an email indicating that the refund has been processed successfully. In about 5-10 working days we will have the money in our account. If we make a return, Shein will let us choose between several methods to
Solutions: Option 1: Please continue to wait for 2 days. Response time: 2 days. Please wait in patience and confirm with us whether you have received the goods when purchase protection time ends. Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit
Even if you cancel immediately after the request, AliExpress will accept the cancellation but will start processing the payment and then a refund process which may take about 5 days. First you need to access the order. Next, you need to click "Show details" in the order field. Finally, open the "Payment" tab. In it you can see the status of the
Additionally, you will get a refund shortly after canceling the order. Order closed due to security reasons. Another possibility is that the AliExpress order displays as “closed” due to security concerns. The most typical one is the well-known “cancel order due to security concerns”.
I asked the seller to cancel the order (I don't know if they can do that) instead of doing it myself. I'm still waiting for a reply from the seller. Also, it says that I will get an automatic refund within 2 days because the order hasn't shipped yet. If the seller says they can't cancel the order and I have to do it myself, should I cancel it?
jW0xy.